Get to Know Ally
Smart Solutions From the Smart Team You’ll Actually Like Working With
OUR SERVICES
From fully managed IT to flexible outsourced support, at Ally we’re more than just an IT provider. We’re the experienced, responsive and easy to work with partner your growing business can count on to ensure its technology is always working—harder, faster, better.
Data Protection
Virtual CIO (vCIO)
Cyber Security
Compliance and Business Maturity
Seamless Low-Voltage Technology
AI and Data Governance
Co-Managed I.T.
Staff Training and Upskilling
Our business relies on earning rust of our clients. Aly helps us build that trust by supporting our business continuity poliocies and keeping our clients' data safe
Dave Mertens
QSV Equity Investors
Ally is an amazing company to work with. I cannot recommend them enough for your IT needs. They are better than most in-house IT departments I have worked with. The owner and employees are so friendly and responsive. I absolutely love working with them.
Dave Mertens
Scout Clean Energy
QSV Equity Investors
As a telecom and technology advisor, my role is to help clients find solutions where they have an amazing experience. Our company has referred many of our own clients to Ally because we know they’ll have the same experience too. And we’ll continue to do so in the future.”
Christopher Lovane
President and CEO
Walnut Technology Group
Josh and his team are very responsive and a joy to work with.
Dave Mertens
QSV Equity Investors
About US
Since 2009, Ally has been dedicated to helping mid-sized businesses grow and realize their potential by leveraging the power of new technologies. We were founded with a focus on delivering comprehensive IT solutions that provide value, convenience, efficiencies and security, enabling businesses to thrive in an ever-changing digital landscape. Our mission is to deliver tailored IT services that empower companies, helping them succeed in today’s competitive environment.
Why Choose Ally for Your IT?
What truly sets us apart is our unique blend of concierge-level customer service, technical expertise and a consultancy-first approach. We pride ourselves on being easy to work with—no “tech talk” or jargon. Our team is dedicated to offering clear, straightforward advice and implementation, always focused on what’s best for your business, with no influence from product sales or reseller agreements. Whether you need ongoing support or on-demand assistance, we specialize in network security, system optimization and proactive managed services. We’re here to ensure your technology supports your goals and keeps your business running smoothly.
Meet Our Team
Josh Downing
Owner, Chief Consultant
Jesse Ramirez
VP Low Voltage Technology
Matthew Tendroch
Technical Support
Chris McClendon
System Administrator
Anthony Choin
Frontline Engineer
Josh Downing
Tier III Engineer
Frequently Asked Questions
What are Managed IT Services?
Managed IT Services involve outsourcing your IT support to a third-party provider. With Ally, we proactively monitor, maintain and resolve technology issues—often before you even notice—ensuring your systems run smoothly and support both current and future business needs.
How are Managed IT Services different from traditional on-demand support?
The key difference is our proactive approach. With traditional “break-fix” support, you wait for something to break, then notify the support team, who responds after the fact. Managed IT Services, however, continually monitors your systems for potential issues, applies automated fixes when possible, and only escalates to our support team when needed—so we often solve problems before they even impact you.
I have internal IT staff, so how do we work with an MSP?
Co-managed services are a great way to augment your internal team. We step in where there are gaps or help support your team during sick days or vacations (everyone needs a break, burnout is brutal). We can deliver any of our services to ensure your IT environment is comprehensive and well-managed.
How do we budget for Managed IT Services?
Managed IT Services operate on a subscription model, making it easy to budget as your business grows. We scale with you, typically based on a per-staff-member pricing model.
How do we get help when we need it?
We make it easy to get in touch. Whether it’s through our service desk phone number, email, client portal or chat, you can reach us in the way that’s easiest and works best for you.
Who needs Managed I.T. Services?
Managed IT Services are perfect for small and medium-sized businesses that aren’t large enough to field a full in-house IT team. Larger businesses often turn to us for project work, supplemental services or remote office support in our coverage areas.
What kind of response time can we expect?
For minor issues, we typically resolve them within minutes. For larger, more complex issues, it may take a few hours. We ensure a rapid response and resolution by over-staffing, so your team can keep moving forward without significant downtime.
WORKING WITH US
The Ally
Way
